Last updated: 17 August 2026
Hoppa (“we,” “our,” or “us”) is committed to protecting your privacy. Hoppa is a product of HandyHop, a sole proprietorship registered in the Netherlands under KVK number 91394066 and VAT number NL004888439B24. This Privacy Policy explains how we collect, use, disclose, and safeguard personal data when you use our invoicing software platform (the “Service”).
Hoppa processes different kinds of information for different roles. We distinguish between:
1) Data submitted by the Hoppa account holder, such as:
2) Data the account holder enters about their own customers and invoices, such as:
3) Technical and operational data generated when operating the Service, such as:
4) Payment data handled by payment providers (not stored by Hoppa as complete card or bank-payment credentials):
Hoppa does not currently operate website analytics, advertising cookies, behavioural profiling of website visitors, session-replay tools, or a product-event analytics system that records anonymous browsing behaviour on the public website.
Our hosting provider may process technical connection data (for example IP addresses in server or platform logs) as part of delivering and securing the website. Hoppa does not use that data for marketing analytics.
We use personal data to:
Hoppa does not currently use personal data to run third-party website analytics, advertising campaigns, or visitor profiling on the public site.
Where processing is necessary to perform the contract for the Service, to take steps at your request before a contract, to pursue legitimate interests in operating and securing a B2B SaaS product, or to comply with law, we rely on those purposes. Where consent is actually required (for example for future optional tracking technologies), we will ask for it and you may withdraw it. The precise legal basis for each processing activity should be confirmed in a legal review if needed.
We do not sell your personal information. Depending on how you use Hoppa, we share data with service providers that help operate the Service:
These providers process data under their own terms and privacy policies. Production activation of each provider depends on correctly configured environment credentials; if a credential is not configured, that specific integration may not run.
We may also share information with professional advisors or with authorities when required by law.
Hoppa offers a public free invoice generator that does not require a Hoppa account. Invoice, business, and customer information you enter there is processed temporarily on the server only to generate the requested PDF.
That information is not stored in Hoppa’s application database, is not used for marketing, and is not sent to analytics.
When a free trial is granted, Hoppa may store a minimal trial-eligibility record containing a normalised email address and the time the trial was first recorded. This record is separate from your user account and is designed to survive account deletion so that the same email cannot repeatedly obtain a new free trial.
Hoppa may retain that record for purposes supported by the current implementation, including determining trial eligibility, preventing repeated free-trial misuse, subscription administration, and resolving related account or billing disputes.
There is currently no automatic deletion period configured for these records in the application. A retention review document is maintained for business and legal confirmation of the final retention criterion. Hoppa will not describe the period as permanent unless that is an intentional reviewed decision.
We implement appropriate technical and organisational measures to protect personal information against unauthorized access, alteration, disclosure, or destruction. This includes hashing of passwords, encryption of certain sensitive tokens at rest, and hosting on secured infrastructure. No method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
We retain account, organisation, invoice, and subscription data for as long as needed to provide the Service and meet legal or accounting obligations. When you delete your account, Hoppa deletes or anonymises account-linked data within the deletion flow implemented in the Service, except where a separate record must be kept for trial-eligibility or where law requires retention.
Trial-eligibility records are retained as described in section 6 until a reviewed retention criterion is applied.
Hoppa currently uses essential authentication cookies and limited first-party browser storage for interface preferences. Hoppa does not currently use advertising cookies, tracking cookies, behavioural profiling, session-replay tools, or third-party website analytics.
Details, including cookie names and browser-storage keys, are described in our Cookie Policy. Essential cookies required for authentication cannot be disabled if you want to use a logged-in account.
Depending on applicable law (including the GDPR where it applies), you may have the right to:
To submit a privacy request, email info@hoppa.cc. We may need to verify your identity before fulfilling the request. Some data (for example invoice archives you are legally required to keep, or trial-eligibility records needed to prevent misuse) may be retained where permitted or required.
We may update this Privacy Policy from time to time. We will post the updated policy on this page and revise the “Last updated” date. If we introduce optional tracking technologies, we will update this policy and our Cookie Policy and request consent where legally required.
If you have questions about this Privacy Policy or our data practices, contact us at info@hoppa.cc. Hoppa is a product of HandyHop · KVK: 91394066 · VAT: NL004888439B24.